Tickets lost between the lease and the office
Paper tickets sit on the dash for days and come back missing a signature, an AFE or a cost code. The operator's payables team rejects the invoice, and your payment slips another cycle.
Field tickets ride in the truck for a week, FLHAs live in a binder and the office rebuilds invoices from memory. We build software for oilfield services companies across Alberta, from ticket and hazard assessment to time, equipment and invoice, and crews use it offline on the lease. Prices are published up front.
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Paper tickets sit on the dash for days and come back missing a signature, an AFE or a cost code. The operator's payables team rejects the invoice, and your payment slips another cycle.
Every master service agreement has its own rates, standby terms and minimum charges. Crews write tickets from memory, the office corrects them by hand, and some billable hours and kilometres never reach the invoice.
Hazard assessments and tailgate meetings happen, then live in a binder in the truck. When a COR auditor or a client asks for last spring's records, someone loses a day going through boxes.
Training tickets, insurance certificates and WCB-Alberta clearance letters all lapse on different dates. One missed renewal can keep a crew off a site or stall a client's contractor prequalification.
Crew leads build the day's ticket on a tablet with the right MSA rates, unit numbers, AFE and cost codes, take the client representative's signature on site, and send a PDF the operator's accounts team will accept. Works without signal.
Software band: $18,000 – $50,000FLHAs, tailgate meetings, pre-trip inspections and incident reports on a phone, with photos and crew sign-in. Each record files against the job and the worker, so audit evidence becomes a search instead of a binder hunt.
Software band: $18,000 – $50,000Hours per worker, equipment hours per unit, standby and travel, recorded against each ticket. Approved time exports to payroll and QuickBooks, and the same numbers drive the invoice, so nobody keys them in twice.
Software band: $18,000 – $50,000Subcontractor tickets and third-party rentals are matched to your job, marked up per contract and rolled onto the client invoice with their backup. Missing paperwork is flagged before month end, not after the operator rejects it.
Automation: from $2,500 per workflowOne register for procedures, safety data sheets, calibration certificates and training tickets, with revision history and reminders weeks before anything expires. Prequalification renewals pull from current documents, not a shared drive of old copies.
Software band: $18,000 – $50,000Alberta Occupational Health and Safety (OHS) legislation expects employers to assess hazards and control them, and a COR audit looks for proof that the safety program runs in the field, not only in the manual. The Alberta Energy Regulator (AER) oversees licensees, who pass many expectations on to their contractors. We build forms that capture that proof on the day and keep it searchable. This is general information, not legal advice; your safety lead owns the program.
Tickets, FLHAs, photos and hours save on the tablet and sync once the truck reaches coverage, in camp or back at the yard. Controls are large enough for gloved hands on a cold morning, and the client representative signs the ticket on screen before the crew pulls off the lease.
In detail
It should let a crew lead build the day's ticket on site with the right master service agreement rates, unit numbers, AFE and cost codes, get the client representative's signature before leaving, and send it to the office as soon as there is signal. Payroll, invoicing and job costing then reuse those same numbers.
Off-the-shelf ticketing apps rarely match the way your contracts price work. One operator pays standby by the hour after a minimum, another wants kilometres split from equipment charges, and a third rejects any ticket without a land location and well licence number. We build the ticket around your rate sheets and each client's rules, so the screen will not let a crew submit a ticket that payables will bounce. This is custom software development shaped around oilfield billing, not a generic form builder.
A field level hazard assessment only means something if it is done at the work site before the job starts. Our forms open on the phone with the job, location and crew already filled in, prompt for the hazards and controls that apply to that task, and record who signed, where and when.
The same approach covers tailgate meetings, pre-trip and equipment inspections, ground disturbance checklists, near-miss reports and journey management check-ins for crews driving long distances or working alone. A supervisor sees an overdue check-in on their phone instead of at shift change. We build these as a field mobile app that runs on the phones and tablets your crews already carry.
Hours belong to a worker, a ticket and a job at the same time, and equipment hours belong to a unit. We record both once, at the lease, with standby, travel and living-out allowances flagged, so the same approved numbers feed payroll, the client invoice and your job costing.
Crews on rotation hand over mid-job, so the ticket history stays with the job rather than the person. Equipment hours show which units are earning and which are parked in the yard, which matters when you decide whether to buy, rent or sell.
Subcontractor and third-party rental tickets attach to your job as they arrive, are marked up according to your contract, and roll onto the client invoice with their backup. Anything missing, such as a signature, a unit number or a cost code, is flagged before month end, so the invoice goes out complete the first time.
Most of this is plain business automation: matching, markup and an export to QuickBooks, with invoice files prepared for the operator's e-invoicing portal. Where subcontractors still send scanned paper, an AI automation step will read the ticket and propose line items for someone in your office to approve. The model comes from a major model provider and some processing may happen outside Canada, so we name the provider and region for each step and keep worker personal information out of the prompt.
Document control means everyone works from the current version and you can prove which version was in force on a given day. We keep procedures, safety data sheets, calibration certificates and training tickets in one register with revision history, owners and expiry dates, and remind people weeks before anything lapses.
The field app shows crews the procedure revision that applies to the job in front of them, and a prequalification renewal becomes an export rather than an afternoon in a shared drive.
Most oilfield systems, such as field tickets, hazard forms or time and equipment tracking, fall in our operational software band of $18,000 – $50,000 and take eight to sixteen weeks. Single workflows, like subcontractor invoice matching, start from $2,500. Every project begins with a fixed quote, agreed before any work starts.
| Starting point | Best for | Cost and time |
|---|---|---|
| Digital field tickets | Crews whose invoices are rejected or paid late | $18,000 – $50,000, 8–16 weeks |
| Hazard assessment and safety forms | Companies preparing for a COR audit or client prequalification | $18,000 – $50,000, 8–16 weeks |
| Subcontractor invoice matching | Offices reconciling third-party tickets by hand | From $2,500 per workflow, 2–4 weeks |
| AI reading of scanned tickets | High volumes of paper from subcontractors | From $3,500 per workflow, 2–6 weeks |
Every band is on our pricing page. You own the code, the data and the accounts, with a documented handover.
If your office is in Edmonton, your yard is in Nisku and your crews work around Fort McMurray or Grande Prairie, the system has to work in all three places. We work remotely by default, visit offices and yards in the Edmonton region when it helps, and reply to every enquiry within 24 hours.
Edmonton is an energy centre with Calgary's head offices three hours south, so we design for the split between field and office from the first workshop. If your yard is south of the city, see our notes on working with businesses in Leduc and Nisku.
Yes. Tickets, hazard assessments, photos and hours save on the phone or tablet and sync when the device reaches coverage, whether in camp, on the highway or back at the yard. The client representative signs on screen at the lease, and nothing is lost if a tablet goes several days without signal.
Field tickets, safety forms and time and equipment tracking fall in our operational software band of $18,000 – $50,000, taking eight to sixteen weeks. Single automated workflows start from $2,500, and AI steps from $3,500 per workflow. After a short call we send a fixed quote for exactly what you choose, before any work starts.
Yes. We set up each client's rules, such as required AFE and cost codes, land location, well licence number, rate structure and signature, so a crew cannot submit an incomplete ticket. Finished tickets and invoices come out as PDFs and data files prepared for the operator's e-invoicing portal or accounts payable inbox.
It helps with the evidence. Hazard assessments, inspections, tailgate meetings and corrective actions are time-stamped, linked to the job and searchable, so pulling records for an auditor takes minutes. Your safety program, your policies and the audit itself stay with you and your auditor. We build the tools that make the program easier to run and to prove.
Yes. Approved hours, equipment charges and invoices export to QuickBooks, and time goes to your payroll provider in the format it accepts. Where an existing system has no usable export, we tell you during discovery and price the workaround in the fixed quote, rather than finding out halfway through the build.
We do not build process control, SCADA or well data systems, and we do not write your safety program or act as your safety advisor. Rugged tablets and phones are bought by you, though we will recommend models. Hosting and support after launch are quoted separately, with ongoing care from $300 per month.
Glasshead Tech does custom software development in Edmonton, building the systems Alberta companies run daily operations on: quoting, scheduling, job costing, safety documentation, field capture, client portals and booking. Builds cost $18,000 to $50,000 CAD and take 8 to 16 weeks, with a fixed quote before coding starts. You own the code, data and accounts at handover.
Glasshead Tech does app development in Edmonton for field teams that work without signal: web apps for the office and mobile apps for crews, built offline-first so forms, photos and signatures save on the device and sync later. Apps cost $18,000 to $50,000 CAD, take 8 to 16 weeks and are quoted at a fixed price first.
Glasshead Tech builds business automation for Alberta companies, so nobody re-keys data between the tools they already pay for: quotes become invoices, web enquiries land in the CRM with an owner, and reports assemble on schedule. Each rule-based workflow costs from $2,500 CAD, takes two to four weeks and is quoted fixed before work starts.
Glasshead Tech builds AI automation for Edmonton and Alberta businesses: a language model handles one narrow job, such as reading quote requests or supplier invoices, and a person approves the result before it reaches a customer or the books. Each workflow starts from $3,500, takes 2–6 weeks and is quoted at a fixed price first.
Glasshead Tech sets up data analytics for Edmonton businesses as one trusted view of the few numbers that run the company, pulled automatically from accounting, job costing, CRM, e-commerce and spreadsheets. It is built in Power BI or as a custom dashboard, from $4,500 over 3–6 weeks, priced in writing before any work.
Glasshead Tech does web design for Edmonton businesses and publishes the range up front: $4,500 to $12,000, four to six weeks to launch. The same Edmonton studio builds custom software and AI automation and runs IT support. Discovery happens in person or by video, the quote is fixed first, and replies come within 24 hours.
At Glasshead Tech, web design for B2B companies in Leduc and Nisku costs $4,500 to $12,000 and launches in four to six weeks. Quoting, work order, dispatch and offline field software runs $18,000 to $50,000 over eight to sixteen weeks. You get a fixed quote and a reply within 24 hours.
Glasshead Tech does web design for Fort McMurray and Grande Prairie businesses, with sites you manage from anywhere, at $4,500 – $12,000 over 4–6 weeks. For remote crews we build offline field apps for safety forms, tickets and timesheets, priced $18,000 – $50,000 over 8–16 weeks. Northern projects run remotely from Edmonton on a fixed quote.
Glasshead Tech does web design for Calgary companies and publishes its prices first: a website costs $4,500 – $12,000 over 4–6 weeks, and AI automation starts from $3,500 per workflow. We are based in Edmonton, about three hours north, and deliver Calgary projects remotely, with visits by arrangement and a fixed quote before work starts.
Blank out the client details and send a ticket, an FLHA or a rate sheet. We reply within 24 hours, and a short call is enough for a fixed quote.