Maintenance requests arrive by text at 11 p.m., owners want a say on repairs, and applicants send pay stubs by email. We build property management software for Edmonton managers and landlords, so everything runs from one place, with tenant information handled the way PIPA expects and a fixed price agreed before work starts.
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Tenants text the manager, leave voicemails, email the office and mention the leak to the caretaker. Requests get lost between channels, the trade arrives without the unit number, and nobody can show when the problem was first reported.
A furnace replacement needs the owner's yes, so the manager calls, emails and waits. The tenant is cold, the trade moves to another job, and the owner statement later shows invoices nobody remembers approving.
Pay stubs, photo ID and references arrive as attachments, get forwarded to a colleague, then stay in three inboxes indefinitely. That is a privacy problem under PIPA and a slow way to fill a vacancy.
Each viewing takes a string of messages to book, and some people never turn up. An agent drives across the city to an empty doorway while the listing still shows a suite that was leased last week.
Tenants submit requests with photos, follow their status and read their lease documents. Owners see their units, approve repairs over a set amount and download statements. Each person sees only their own buildings and records, and every approval is logged.
Software band: $18,000 – $50,000One intake for every request, sorted by urgency and assigned to a trade with the unit, access notes and photos attached. The trade closes the work order on a phone, and the tenant is told when the job is done.
Software band: $18,000 – $50,000Applicants pick from time slots you publish, confirm by text and receive the address and entry instructions shortly before the viewing. No-shows are recorded, and a suite that leases comes off the booking page and the listing together.
Automation: from $2,500 per workflowApplications, leases, renewals, entry notices and inspection reports generated from your templates, signed online and filed against the unit. Lease renewal dates and expiring vendor insurance certificates raise a reminder before they lapse, not after.
Automation: from $2,500 per workflowListing pages that load quickly on a phone, show only what is actually available and send each enquiry to the right manager. Every building gets its own page with rent, parking, pets and utilities stated plainly, built to be found in local search.
Websites band: $4,500 – $12,000PIPA, Alberta's private-sector privacy law, applies to the personal information you collect from tenants and applicants: ID, income, references and payment details. Collect what you need to decide, protect it, and keep it only as long as you have a reason to. RECA, the Real Estate Council of Alberta, sets licensing and conduct rules for real estate, property management and condominium management brokerages. This is general information, not legal advice; your brokerage confirms what applies.
Move-in and move-out inspections, unit photos and work order sign-offs happen in mechanical rooms and underground parking where signal drops. Our field screens save as you go and sync later, photos carry the date and unit, and a tenant can sign on the inspector's phone.
In detail
It should give every request, approval and document one home, so nothing depends on a manager's inbox or memory. In practice that means a tenant portal, an owner portal, work orders for trades, booking for showings and a document trail for every lease. Your existing accounting product keeps handling rent and trust money.
That last point matters. Many managers already run rent collection and trust accounting in a product they are happy with, and rebuilding it adds risk for no gain. We build around it, connecting through its export or interface where one exists, so owner statements and work order costs line up. Where one company manages both rentals and condominium corporations, the system keeps those records apart, because a board and a tenant should never see each other's files. This is custom software development scoped to your portfolio.
A request should travel from tenant to trade to completion without anyone retyping it. The tenant reports the problem with photos, the system sorts it by urgency, the owner gets an approval request if the cost passes their limit, and the trade receives the unit, access notes and contact details on a phone.
Winter is the test. A furnace that quits in January cannot wait for office hours, so urgent categories page the on-call manager while routine requests queue for the morning. The trade closes the work order with photos and time spent, the tenant gets a note, and the invoice matches the work order when the owner statement goes out. Routing and reminders suit business automation from $2,500 per workflow. AI can summarise and sort incoming requests, with a person confirming anything marked urgent; our AI automation work names the provider and region each step uses.
By collecting less, storing it in one place and removing it on schedule. An online application should ask only what you need to decide, upload documents into a protected record instead of email, limit who can open it, and set a date when declined applications are deleted. Signed leases then file themselves against the unit.
Brokerages also keep records that RECA expects them to produce, so the lease, renewal letters, entry notices and inspection reports belong in the same trail. Move-in and move-out inspections matter most: dated photos taken on the day are what settle a security deposit dispute months later, long after everyone's memory has faded.
Booking a viewing should take an applicant one minute and cost the manager no messages. Published time slots, a text confirmation and entry instructions sent shortly before the appointment remove the back-and-forth, and a suite that leases comes off the booking page and the listing together, so nobody turns up for a unit that is gone.
The listing pages themselves need to be fast on a phone and specific: rent, availability date, parking, pets and utilities stated plainly. A web development build in the Websites band connects those pages to your booking and enquiry forms, so every lead reaches the manager responsible for that building.
A focused tool such as showing booking or lease reminders costs from $2,500 per workflow and takes two to four weeks. A full tenant and owner portal with work orders falls in the $18,000 – $50,000 band over eight to sixteen weeks. Listing websites run $4,500 – $12,000. Each comes with a fixed quote.
| Option | Best for | Cost |
|---|---|---|
| Single workflow: booking, reminders or notices | Managers fixing one slow process | From $2,500 per workflow, 2–4 weeks |
| Listing website | Brokerages and owners filling vacancies | $4,500 – $12,000, 4–6 weeks |
| Tenant and owner portal with work orders | Portfolios where requests and approvals are the daily load | $18,000 – $50,000, 8–16 weeks |
| Ongoing care | Keeping the system updated, backed up and supported | From $300/month, cancel anytime |
The full ranges sit on our pricing page. You own the code, the data and the accounts, with a documented handover.
A tenant and owner portal with maintenance requests and work orders falls in our operational software band, $18,000 – $50,000, over eight to sixteen weeks. Smaller pieces, such as showing booking or lease renewal reminders, start from $2,500 per workflow. You get a fixed quote before any work starts, based on your portfolio and the processes you want to change.
No, unless you want it to. Rent collection, trust accounting and owner disbursements usually belong in an accounting product built for them. We build the portals, work orders and document workflows around it and connect through its export or interface where one exists, so costs and statements match without anyone entering them twice.
Yes. Condominium management has a different shape: boards instead of owners, common-area work instead of suite repairs, plus document requests, meeting notices and bylaw complaints. We keep board records separate from tenant records and set permissions so each board sees only its own corporation's information and nothing from the rest of your portfolio.
Applications collect only the details you decide you need, upload documents into a protected record instead of email, and limit who can open them. Declined applications get a removal date. PIPA expects collection to be reasonable for its purpose and information to be protected, and the system is built so that is the default rather than an extra step.
Eight to sixteen weeks for a full portal with work orders, depending on how many buildings, owners and trades it covers and what it connects to. We usually launch with one building or a small group of units first, fix what real tenants expose, then roll it out across the rest of the portfolio.
We do not process rent payments, hold trust money or write lease wording. Payment processing runs through a payment provider or your accounting product, and lease and notice templates come from your brokerage or lawyer. Hosting and ongoing care are quoted separately, from $300 per month, and software subscriptions are billed by those vendors.
Glasshead Tech does custom software development in Edmonton, building the systems Alberta companies run daily operations on: quoting, scheduling, job costing, safety documentation, field capture, client portals and booking. Builds cost $18,000 to $50,000 CAD and take 8 to 16 weeks, with a fixed quote before coding starts. You own the code, data and accounts at handover.
Glasshead Tech does web development in Edmonton for organisations whose site must do more than inform: forms that route into your systems, member logins, staged application intake and tool integrations. Websites cost $4,500 to $12,000 CAD over four to six weeks; platforms with payments or heavier logic start from $9,000. Every quote is fixed before work starts.
Glasshead Tech builds business automation for Alberta companies, so nobody re-keys data between the tools they already pay for: quotes become invoices, web enquiries land in the CRM with an owner, and reports assemble on schedule. Each rule-based workflow costs from $2,500 CAD, takes two to four weeks and is quoted fixed before work starts.
Glasshead Tech builds AI automation for Edmonton and Alberta businesses: a language model handles one narrow job, such as reading quote requests or supplier invoices, and a person approves the result before it reaches a customer or the books. Each workflow starts from $3,500, takes 2–6 weeks and is quoted at a fixed price first.
Glasshead Tech provides SEO services in Edmonton from $1,000 per month, covering technical fixes, on-page work, local search, Google Business Profile upkeep and content that AI answer engines can quote. Nobody controls Google's rankings, so we commit to the work, not a position. Monthly reports count calls and form enquiries, not traffic alone.
Glasshead Tech does web design for Edmonton businesses and publishes the range up front: $4,500 to $12,000, four to six weeks to launch. The same Edmonton studio builds custom software and AI automation and runs IT support. Discovery happens in person or by video, the quote is fixed first, and replies come within 24 hours.
Glasshead Tech does web design for St. Albert owner-operators competing with Edmonton results in local search. A website costs $4,500 to $12,000 and takes four to six weeks. Local search, including your Google Business Profile, starts at $1,000 a month, and IT support at $300 a month. Quotes are fixed, with replies within 24 hours.
Glasshead Tech does web design for Sherwood Park contractors and industrial service firms who want to win homeowner and plant work: $4,500 to $12,000, four to six weeks. We also build quoting, field capture and safety documentation software at $18,000 to $50,000, eight to sixteen weeks. Quotes are fixed and enquiries answered within 24 hours.
Glasshead Tech does web design for Spruce Grove and Stony Plain businesses that want to take bookings and sell online. A website costs $4,500 to $12,000 over four to six weeks; an online store, $9,000 to $28,000 over six to ten weeks. Each quote is fixed in writing, and enquiries are answered within 24 hours.
Describe your portfolio and the process that costs your team the most time. We reply within 24 hours and quote a fixed price once we understand the scope.
