Dispatch lives in one person's head
Loads are planned on a whiteboard and a phone. When the dispatcher is off, nobody knows which driver can take the afternoon pickup or which customer was promised a morning window.
Logistics software for Edmonton fleets: dispatch, proof of delivery, invoices
Loads booked by phone, PODs on paper and customers ringing to ask where the truck is. We build logistics software for Edmonton fleets and warehouses: orders, drivers, delivery proof and invoices in one place, and it keeps working when the signal drops.
Updated
Four places this work leaks time and money.
Proof of delivery on crumpled paper
Signed bills of lading come back days later, if at all. A customer disputes a delivery, and the only evidence is a signature nobody can read and no photo of the freight.
Customers phone to ask where the truck is
Every delivery creates two or three status calls. The office answers them instead of booking freight, and drivers get interrupted on the road to give an arrival time.
Invoices wait for paperwork
Billing waits until PODs, wait times and accessorials are matched to each load. Charges get missed, and the month-end invoice run eats days that should go to customers.
What we build for this sector.
Dispatch and scheduling board
Orders from email, a booking form or a customer portal land on one board. Dispatchers assign loads to drivers and units by capacity, time window and qualifications, and every change reaches the driver's phone at once.
Software band: $18,000 – $50,000Driver app with offline proof of delivery
Stops in order, with directions, notes and the documents for each load. Drivers capture signatures, photos, names and exceptions at the door, and everything saves without signal and syncs when coverage returns.
Software band: $18,000 – $50,000Customer tracking pages
Each shipment gets a link showing status, an arrival window and the proof of delivery once it closes. Customers stop phoning for updates, and their receiving staff know when to keep a dock door free.
Software band: $18,000 – $50,000Invoicing from completed jobs
When a stop closes, the load's rate, fuel surcharge, accessorials and wait time become invoice lines with the POD attached, ready to push to QuickBooks. Nothing is billed from memory at month end.
Automation: from $2,500 per workflowAI order intake from email
Many orders still arrive as emails and PDFs. An AI step reads them and drafts the order with addresses, pieces, weights and special handling, and a dispatcher approves it before it reaches the board.
AI automation: from $3,500 per workflowTDG paperwork and the data on every delivery
Transportation of Dangerous Goods (TDG) rules set out what a shipping document must contain and require people who handle, offer or transport dangerous goods to be trained. Software will not make a load compliant, but it will refuse to dispatch a dangerous goods load with missing document details or a driver whose TDG training has lapsed. Delivery records also hold names, addresses and signatures, which PIPA expects you to protect. This is general information, not legal advice.
- Shipping document details checked before a load is dispatched
- Driver TDG training dates tracked and flagged before expiry
- Signatures and photos stored with access controls under PIPA
- Delivery records kept for as long as your policy requires
Drivers close the stop whether or not there is signal.
The day's route, documents and customer notes load onto the phone before the truck leaves. Signatures, photos and exceptions save at the door and sync when coverage returns, on northern highways or inside a steel warehouse. Steps are few, buttons are large, and the app is built for use while parked.
In detail
What should logistics software do for a small Edmonton fleet?
It should take an order from wherever it arrives, put it on one dispatch board, send it to the right driver's phone, capture proof at the door and turn the finished stop into an invoice line. Every step reuses the data from the one before, so nothing is retyped between the office and the truck.
Edmonton is a logistics and distribution centre for Alberta, with Edmonton International Airport and the Nisku industrial area just south of the city in Leduc County, and long runs north to Fort McMurray and Grande Prairie. A small fleet here may run same-day courier work in town in the morning and a hot shot north in the afternoon. One system has to handle both, so we build it as custom software around your lanes, rates and customers.
Dispatch and scheduling on one board
A dispatch board shows every open order, every driver and unit, and every time window on one screen. Dispatchers drag a load onto a driver, the system checks capacity, equipment and qualifications such as TDG training, and the driver's phone updates at once. When a pickup moves, everyone affected is told without a round of calls.
Orders arrive through a booking form, a customer portal, email or a spreadsheet upload from larger accounts. Recurring routes build themselves each morning. Liftgate, inside delivery, appointment and dangerous goods flags travel with the order, so the driver sees them before arriving, not after.
Proof of delivery with photos and signatures
Proof of delivery should settle a dispute at a glance: the consignee's signature and printed name, photos of the freight as left, a time stamp and a location. Our driver app captures all four at the door, records exceptions such as refused, damaged or short, and attaches the record to the order as soon as the phone has signal.
Bills of lading are signed on screen, or photographed when the customer insists on paper. Damage photos reach the office immediately, while the customer can still be called. The driver app is app development for Android and iPhone, built to run on the phones your drivers already carry.
How do customer tracking pages reduce status calls?
Each shipment gets its own link, sent by text or email when the load is dispatched. The page shows status, an arrival window that updates as the driver works through stops, and the proof of delivery once the job closes. Customers check the link instead of phoning, and their receiving staff know when to have a dock free.
Tracking pages show only what the recipient needs. Drivers can appear by first name only, and live location is shared only during the delivery window you set.
Invoicing from completed jobs
When a stop closes, the load's rate, fuel surcharge, wait time and accessorials become invoice lines with the proof of delivery attached. Invoices push to QuickBooks daily or weekly, depending on each customer's terms, so billing no longer waits for a stack of paperwork to come back from the trucks.
Wait time is measured from arrival and departure stamps in the app, which settles that argument with evidence. Invoicing is often a standalone business automation workflow from $2,500, worth doing before a full dispatch system. Where orders still arrive as emailed PDFs, an AI automation step reads them and drafts the order for a dispatcher to approve. The model comes from a major model provider and may process requests outside Canada, so we name the provider and region and pass it only the order details it needs.
How much does logistics software cost in Edmonton?
A combined dispatch board, driver app, proof of delivery and tracking pages sits in our $18,000 – $50,000 operational software band and takes eight to sixteen weeks. Invoice automation starts from $2,500 per workflow and AI order intake from $3,500. You receive a fixed quote before any work starts, and you own the result.
- Dispatch, driver app and proof of delivery: $18,000 – $50,000, eight to sixteen weeks
- Invoicing from completed jobs: from $2,500 per workflow, two to four weeks
- AI order intake from email: from $3,500 per workflow, two to six weeks
- Hosting and support after launch: from $300 per month
The pricing page lists every band.
Asked before they write.
Does the driver app work without cell signal?
Yes. The day's stops, documents and customer notes download to the phone at the start of the shift. Signatures, photos and exceptions save on the device and sync when coverage returns, which matters on northern highways and inside steel warehouses. A completed stop is never lost because the signal dropped.
How much does a dispatch and proof of delivery system cost?
A dispatch board with a driver app, proof of delivery and tracking pages falls in our $18,000 – $50,000 software band, taking eight to sixteen weeks. Invoice automation on its own starts from $2,500 per workflow. After one short call we send a fixed quote for exactly what you choose, and it does not move unless the scope does.
Can you help with TDG paperwork?
In general terms, yes. The system will hold the shipping document details your loads need, refuse to dispatch a dangerous goods load with missing fields, and flag drivers whose TDG training is about to lapse. It does not replace TDG training, the consignor's responsibilities or advice from a dangerous goods specialist.
Will it connect to QuickBooks and our customers' systems?
Invoices push to QuickBooks, and larger customers can send orders by spreadsheet upload, email or a simple portal. Where a customer requires a specific electronic format, we check it during discovery and either include it in the fixed quote or tell you plainly that it needs a separate phase.
Do you work with fleets outside Edmonton?
Yes. We are based in Edmonton and work with clients across Canada, mostly remotely. Fleets around Edmonton International Airport, Nisku and Leduc are within reach for on-site visits during discovery and launch, when riding along or sitting through a dispatch morning helps us design the system properly.
What is not included in a logistics software project?
We do not build advanced route optimisation engines, electronic logging devices or telematics hardware. If you already use a GPS tracking provider, we connect to its data where it offers an interface. Phones and tablets are bought by you. Hosting and support after launch are quoted separately, from $300 per month.
The services behind these systems.
App development
$18,000 – $50,0008–16 weeks
Glasshead Tech does app development in Edmonton for field teams that work without signal: web apps for the office and mobile apps for crews, built offline-first so forms, photos and signatures save on the device and sync later. Apps cost $18,000 to $50,000 CAD, take 8 to 16 weeks and are quoted at a fixed price first.
Custom software
$18,000 – $50,0008–16 weeks
Glasshead Tech does custom software development in Edmonton, building the systems Alberta companies run daily operations on: quoting, scheduling, job costing, safety documentation, field capture, client portals and booking. Builds cost $18,000 to $50,000 CAD and take 8 to 16 weeks, with a fixed quote before coding starts. You own the code, data and accounts at handover.
Automation
From $2,5002–4 weeks per workflow
Glasshead Tech builds business automation for Alberta companies, so nobody re-keys data between the tools they already pay for: quotes become invoices, web enquiries land in the CRM with an owner, and reports assemble on schedule. Each rule-based workflow costs from $2,500 CAD, takes two to four weeks and is quoted fixed before work starts.
AI automation
From $3,5002–6 weeks per workflow
Glasshead Tech builds AI automation for Edmonton and Alberta businesses: a language model handles one narrow job, such as reading quote requests or supplier invoices, and a person approves the result before it reaches a customer or the books. Each workflow starts from $3,500, takes 2–6 weeks and is quoted at a fixed price first.
Data and dashboards
From $4,5003–6 weeks
Glasshead Tech sets up data analytics for Edmonton businesses as one trusted view of the few numbers that run the company, pulled automatically from accounting, job costing, CRM, e-commerce and spreadsheets. It is built in Power BI or as a custom dashboard, from $4,500 over 3–6 weeks, priced in writing before any work.
Near you.
Edmonton
Alberta's capital, where the studio is based
Glasshead Tech does web design for Edmonton businesses and publishes the range up front: $4,500 to $12,000, four to six weeks to launch. The same Edmonton studio builds custom software and AI automation and runs IT support. Discovery happens in person or by video, the quote is fixed first, and replies come within 24 hours.
Leduc and Nisku
south of Edmonton in Leduc County
At Glasshead Tech, web design for B2B companies in Leduc and Nisku costs $4,500 to $12,000 and launches in four to six weeks. Quoting, work order, dispatch and offline field software runs $18,000 to $50,000 over eight to sixteen weeks. You get a fixed quote and a reply within 24 hours.
Fort McMurray and Grande Prairie
the oil sands and the northwest of Alberta
Glasshead Tech does web design for Fort McMurray and Grande Prairie businesses, with sites you manage from anywhere, at $4,500 – $12,000 over 4–6 weeks. For remote crews we build offline field apps for safety forms, tickets and timesheets, priced $18,000 – $50,000 over 8–16 weeks. Northern projects run remotely from Edmonton on a fixed quote.
Red Deer
central Alberta, roughly between Edmonton and Calgary
Glasshead Tech does web design for Red Deer trades, retailers and agriculture-linked businesses, built for your team to update. Websites cost $4,500 – $12,000 over 4–6 weeks; online stores cost $9,000 – $28,000 over 6–10 weeks. We work from Edmonton, run central Alberta projects remotely, visit by arrangement and fix the quote before work begins.
Walk us through yesterday's dispatch.
Tell us how orders arrived, how they reached drivers and how the PODs came back. We reply within 24 hours and send a fixed quote after a short call.